Fully understanding customer needs and requirements is key to the successful completion of information technology consulting projects. We carefully perform an analysis of the customer's environment to first ensure that the project is feasible. We perform a cost/benefits analysis and create a logical management system flow. After identifying deficiencies in the current environment, we define and develop functional requirements of what is needed. Whether a new system, a new operational policy or just a procedure, we evaluate the various options and develop the system design and supporting implementation plans. We then present our findings and recommendations to the client in a non-technical, easy to understand format.   Stay current on ever-changing technology products and standards. INGEN facilitates deployment for a wide array of technologies. Support services allow you to achieve maximum availability for your centrally managed systems, desktop systems, network systems and mobile devices. INGEN provides single point of contact, multi-vendor capabilities and expertise in convergent technologies. INGEN works with premiere technology service companies to assist with the onsite installation of your desktops, servers and networking equipment. Standard installation services include, but are not limited to, unpacking equipment, setup, assembly, physical inspection, and testing. In addition, get help with organizational moves, adding equipment to an existing network, software installation, de-installation and more.   Through a broad network of on-site services operations, INGEN can help you design, install, certify, and maintain new cabling infrastructures for your business. Our service providers help prepare your organizations' cabling for new equipment before it arrives. Cabling service starts with your personal account manager and continues with our highly trained providers. We'll work with your staff, your schedule, and your budget to ensure the job is completed to industry standards and to your exact application specifications. Cabling services include custom design, installation, maintenance, and support of your infrastructure with total on-site project management from start to finish.   INGEN Technology provides PKI Implementation. Public Key Infrastructure allows you to trust your electronic business transactions. That means that you’ll always know with whom you’re doing business, if they’re authorized to receive what they’ve requested, and you’ll know that the information you transmitted is protected. Our team of experts in security technology and business processes is skilled in applying PKI to enable the confidentiality, authentication, non-repudiation, access control, and integrity your system needs. We can help you integrate PKI technology to secure your new applications, legacy processes, and business environment. We draw upon years of hands-on experience in implementing IT solutions and management strategies into the overall infrastructure. In addition to this in-depth industry experience, our professionals provide expertise in the latest technologies, COTS products and change-management principles, which are crucial to the success of IT projects. Most recently, both PKI and e-Business implementation have become major focuses of INGEN’s services to the commercial and government sectors.   INGEN offers technical training programs that complement our support services. We offer instructor-led training, computer-based training, and Web-based training solutions that can be provided on or off the client site. We offer desktop application and technical training courses on products from Microsoft, Novell, Lotus, Corel, other widely used prepackaged software and customer-developed applications. We have access to well-equipped, state-of-the-art classrooms that enhance and help reinforce the learning process.